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Sophos blocking lem webpage

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bHello everyone, my enterprise is using Sophos endpoint security and when I attempt to login to the lem web page I click connect the small bar that shows up bellow the button moves but it will never connect. when I turn Sophos real time protection off I am able to login, this seems strange as no quarantine items show up and nothing in the Sophos log indicates why it was blocked. obviously turning off Sophos isn't an option, as is adding the lem ip to the trusted list. So im wondering, what can be done?


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