Quantcast
Channel: THWACK: Popular Discussions - Security Event Manager (SEM) - Formerly Log & Event Manager
Viewing all articles
Browse latest Browse all 5911

Should SolarWinds support be allowed to close calls without customer agreement

$
0
0

Quite often if I send a support request that proves difficult for support to answer they seem to just wait a few days and then close the call, I think they should have customer approval to close the call like most support desks do


Viewing all articles
Browse latest Browse all 5911

Trending Articles